Privacy Policy

Thank you for visiting ReinmanPro’s website and reviewing our Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, use our mobile app, or engage with our services.

1. Information We Collect

Personal Information
We may collect personal details such as your name, email address, phone number, and address when you submit it through our website, mobile app, or when booking services.

Usage Data
We may collect non-personal data such as browser type, device information, language preference, IP address, referring site, and date/time of visits or app interactions.

Mobile App Data
When using the ReinmanPro app, we may also collect:

  • Device type and operating system

  • App usage data (features used, screens visited, etc.)

  • Referrals, service preferences, and booking information

  • Basic geolocation data (if location is enabled)

2. How We Use Your Information

We use your data to:

  • Deliver services (solar panel cleaning, window cleaning, pressure washing, referrals, etc.)

  • Respond to inquiries and customer support requests

  • Send service updates, promotional messages, and appointment reminders

  • Contact you by phone, SMS, or email regarding your service or account

3. Call and SMS Communication

By providing your phone number, you agree that ReinmanPro may contact you via SMS or phone call for service updates, follow-ups, and promotional communications. Standard message and data rates may apply. You can opt out anytime by replying STOP to SMS or informing our representative during a call.

4. Third-Party Services

We may integrate with third-party services including:

  • Google Play Services

  • Firebase (for app analytics and notifications)

  • Adalo (for app infrastructure)

  • Google Analytics (for website/app behavior tracking)

These platforms may collect data according to their own privacy policies. We only work with reputable third parties.

5. Information Sharing

We do not sell or rent your personal data. We only share it when necessary:

  • With vendors or partners acting on our behalf

  • To comply with legal requirements

  • To protect the safety, rights, or property of ReinmanPro or users

6. Security

We use industry-standard safeguards to protect your data from unauthorized access, alteration, or loss.

7. Cookies

We use cookies on our website to enhance user experience. You can disable them in your browser settings, though this may limit functionality.

8. Children’s Privacy

We do not knowingly collect personal data from children under 13. If such data is accidentally collected, we will delete it immediately.

9. Your Rights & Choices

You may:

  • Request a copy of your personal data

  • Ask us to correct or delete your information

  • Opt out of marketing messages at any time

10. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will take effect immediately upon posting on our website or app.

11. Contact Us

If you have questions or concerns about this Privacy Policy, feel free to contact us:

📞 (951) 260-2561
📧 team@reinmanpro.com
🌐 https://reinmanpro.com